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Changement organisationnel Gestion d'entreprise Prise de décision Industrial management Decision making Leadership Organizational change Problem solving Résolution de problème

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Sutton, Robert I.

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The friction project : how smart leaders make the right things easier and the wrong things harder

Sutton, Robert I.

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Summary: "Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton...

Format: text

Publisher / Publication Date: St. Martin's Press 2024

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